ALLO FRANÇAIS
Mexico
ENGLISH VERSION HERE

TERMS AND CONDITIONS
ARTICLE 1: APPLICATION AND ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
These general conditions of sale (hereinafter referred to as "TCG") apply, without restriction or reservation, to all distance sales made by ALLO FRANÇAIS registered with the headquarters are located in Mérida Yucatán (97119) ("ALLO FRANÇAIS") to any buyer (the "Customer") who wishes to acquire the services offered for sale. (the “Services”) by ALLO FRANÇAIS thanks to the Contact Options listed below: The Website from a computer or cell phone www.allofrancais.com, (the “Website”) by phone with the contact numbers referred to, (“Telephone”) by email with the address referred to (“Email”), By Social Networks included in the company such as the Facebook page, Instagram, YouTube (“Social Networks”) or in person by quoting those involved in the company (“Person”). These general terms and conditions of sale apply to the exclusion of all other terms and conditions, and in particular those applicable to online sales or through other distribution and marketing channels. The purchase of Services on the Website for resale to any person is expressly prohibited. The Terms and Conditions are accessible at any time on the Website or upon request at allofrancaismx@gmail.com. Since the Terms and Conditions may be subject to subsequent modifications, the version applicable to the Customer's purchase is the one in effect on the Website on the date the service request is made. They shall prevail over any other version or any other conflicting document. Therefore, ALLO FRANÇAIS invites Customers to carefully reread the current Terms and Conditions for each new service request.
ARTICLE 2: OBJECT
The purpose of these Terms and Conditions is to define the Customer's rights and obligations in the context of the online sale of the Services offered by ALLO FRANÇAIS through the Contact Options available (Website, Telephone, Social Media, Text Message, Email, or Personally). They specifically specify the terms and conditions for requesting services, payment, delivery, and handling any refunds for the Services ordered by the Customer in the Contact Options.
ARTICLE 3: THE SERVICES
Service Information ALLO FRANÇAIS pays special attention to the presentation of each Service on the Website. Therefore, the Services are described and presented as accurately as possible. The description is intended to present the Client with the essential characteristics of the Services before placing an order. In this regard, ALLO FRANÇAIS informs the Client of: - The name of the Services, - The quantity, - Their price, - The currency charged, - The payment methods accepted by ALLO FRANÇAIS, - Any delivery restrictions, - The information required by current legislation based on the nature of the Services (in-person Services, live online Services, Services sold in packages or separate classes), thus allowing the Client to understand their essential characteristics. ALLO FRANÇAIS indicates the expiration date on the Service Certificate. Service Quality ALLO FRANÇAIS pays special attention to the quality of the Services offered for sale on the Website. Teachers, translators, interpreters, and certifiers are subject to pre-screening based on their studies in French language teaching and prior training in the ALLO FRANÇAIS Method before coming into contact with the Client. In addition, all company members are subject to a background check to ensure the safety of students. Service Availability ALLO FRANÇAIS reserves the right to modify the range of Services at any time. Some offers may have a limited validity period, which will be indicated for each service or range of services. ALLO FRANÇAIS undertakes to fulfill requests received in the Contact Options only within the limits of available stock. Exceptionally, a service advertised as available on the website may become unavailable after the final registration of the request. In the event of service unavailability, ALLO FRANÇAIS will inform the Customer that the out-of-stock service is being discontinued: - by email; - by telephone; - via social media (WhatsApp). The service will be refunded within thirty (30) days of payment.
ARTICLE 3: REQUEST A SERVICE
The purpose of these Terms and Conditions is to define the Customer's rights and obligations in the context of the online sale of the Services offered by ALLO FRANÇAIS through the Contact Options available (Website, Telephone, Social Media, Text Message, Email, or Personally). They specifically specify the terms and conditions for requesting services, payment, delivery, and handling any refunds for the Services ordered by the Customer in the Contact Options.
ARTICLE 4: PRICE AND PAYMENT CONDITIONS
The purpose of these Terms and Conditions is to define the Customer's rights and obligations in the context of the online sale of the Services offered by ALLO FRANÇAIS through the Contact Options available (Website, Telephone, Social Media, Text Message, Email, or Personally). They specifically specify the terms and conditions for requesting services, payment, delivery, and handling any refunds for the Services ordered by the Customer in the Contact Options.